Indiana Mental Health and Addiction Ombudsman

A program to help people who use the mental health and addiction system throughout Indiana.

Read More

Managed Health Care Ombudsman Program

A program to help people who using public health care & signed up in a managed care plan. 

Read More

Ombudsman Program

Mental Health America of Indiana has 2 Ombudsman Programs available to help people utilize services across Indiana.

Have questions about your health plan? The Anthem Blue Cross and Blue Shield Ombudsman program has the answers. Call 1-844-404-1214.

We’re here to help you:

  • Understand your benefits
  • Fill out forms
  • File a grievance or appeal
  • Find translation services
  • And more!

Follow Us On FaceBook


Follow Us On Twitter


The Third House, LLC

The Third House, a full service government affairs firm, represents Mental Health America of Indiana at the Indiana General Assembly where Stephen C. McCaffrey serves as Principal.

The Third House specializes in health policy, assisting patients, providers, professionals, not-for-profits and pharmaceutical companies to collaborate with other stakeholders to improve access to healthcare in public health and criminal justice settings. The Third House attempts to collectively mobilize The Third House clients to ensure that all patients have access to appropriate treatment options in a manner that is patient-focused and transparent.

The Third House provides services to MHAI that include legislative and regulatory monitoring, issue management, research, and legislative and administrative lobbying.  All The Third House clients receiving lobbying services are registered with the Indiana Lobby Registration Commission at: